The Higher Education Authority (HEA), a statutory body established under the Higher Education Act, 2013, is mandated to regulate and monitor standards in Higher Education Institutions (HEIs) to ensure quality services and contribute to the enhancement of human capital and accelerated national development.

The Higher Education Authority is inviting applications from suitably qualified Zambians to fill the following positions:

VACANCIES

| | | | | --- | --- | --- | | No. | Position | No. Required | | | Senior Human Resource Officer | 1 | | | Programme Accreditation Officer | 3 | | | Inspector Institutional Audits | 4 | | | Registration and Inspections Officer | 1 | | | Standards and Research Officer | 1 | | | Receptionist | 1 |

APPLICATION GUIDELINES

1. Eligibility: Zambians who meet the minimum qualifications and experience for the specific roles are encouraged to apply.
2. Requirements: Your application should include ZAQA validated qualifications, an updated Curriculum Vitae (CV) and a cover letter clearly stating the position applied for.
3. Submission: All applications should be addressed to the Director-General and submitted via the following link https://tinyurl.com/heavacancies3
4. Closing Date: All applications must be received no later than Friday, 18th September 2026 at 17:00 hours.

DETAILED JOB DESCRIPTIONS

1. RECEPTIONIST (1 POSITION)

JOB PURPOSE

To provide front office management and secretarial support services to facilitate effective communication, coordination of meetings, and professional engagement with internal and external stakeholders at the Higher Education Authority.

PRINCIPAL ACCOUNTABILITIES

1. Front Office Management: Coordinate reception services to facilitate effective stakeholder engagement
2. Communication Management: Facilitate internal and external communication for the Authority
3. Secretarial Support: Provide secretarial services to support management and administrative functions
4. Meeting and Event Coordination: Support logistical arrangements for meetings and official engagements
5. Stakeholder Support: Support effective interaction with stakeholders of the Authority
6. Office Administrative Support: Provide administrative support to the Human Resource and Administration Section

MINIMUM REQUIREMENTS

Academic & Professional Qualifications

1. Full Form V/Grade 12 Certificate or equivalent.
2. Diploma in Secretarial Studies, Office Management, Business Administration or equivalent
3. Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
4. Membership to a relevant professional body (Added Advantage)

Experience

Minimum 3 years relevant experience in secretarial or front office services

Required Competencies

1. Written Communication & Digital Literacy
2. English Language Fluency
3. Interpersonal Skills
4. Discretion & Discretionary Judgment.
5. Ethical Conduct

Interested candidates meeting the above specifications are encouraged to submit an application letter and attach copies of verified qualifications by Zambia Qualifications Authority, certified copies of professional certificates, National Registration Card and curriculum vitae with at least three (3) traceable references to the undersigned via the following link https://tinyurl.com/heavacancies3 on or before Friday, 18th September 2026 at 17:00 hours:

The Director-General

Higher Education Authority

2nd Floor, Engineering House

Plot No. 2374

Kelvin Siwale Road

P.O. Box 50795

Lusaka

(+260) 211 227 084

ONLY SUBMISSIONS VIA THE LINK WILL BE ACCEPTED.

Note: The Higher Education Authority is an equal opportunity employer and does not request for payments for job openings. Any such activities should be considered fraudulent and reported immediately.

ONLY SUCCESSFUL CANDIDATES WILL BE CONTACTED.

Higher Education Authority (HEA) │ 2nd Floor, Engineering House │ Stand No. 2374, Kelvin Siwale Road │ P.O. Box 50795, Ridgeway, Lusaka │ (+260) 211 227 084 │ info@hea.org.zm │ www.hea.org.zm

@HEAZambia

#HEAZambia #HigherEducationZambia

How to Apply

Apply using the following link: https://nationalgraduatesurvey.hea.org.zm/index.php/673251?lang=en