Security Sergeant

Reporting to

Security Superintendent

Key Responsibilities

• Conduct regular patrols to monitor the premises and identify any suspicious activities.
• Utilize security cameras, alarms, and other monitoring equipment to maintain vigilance over the area.
• Report any unusual incidents or activities to the appropriate authorities.
• Verify the identity of individuals entering the premises and ensure they have proper authorization.
• Enforce access control policies and procedures to prevent unauthorized entry.
• Issue visitor badges and maintain records of individuals entering and exiting the premises.
• Respond promptly to alarms, emergencies, or disturbances and take appropriate action.
• Collaborate with emergency services, including the police, fire department, and medical personnel, when necessary.
• Conduct regular drills to ensure preparedness for various emergency scenarios.
• Possess a thorough knowledge of emergency procedures.
• Provide assistance and directions to visitors and employees.
• Maintain a professional and approachable demeanor to enhance the experience of individuals on the premises.
• Address inquiries and concerns in a courteous and professional manner.
• Document all security-related incidents, observations, and activities in detailed and accurate reports.
• Compile and maintain records of security logs, incident reports, and shift activity reports.
• Mediate conflicts or disputes and employ de-escalation techniques to resolve issues peacefully.
• Collaborate with law enforcement agencies when necessary and within the scope of responsibility.
• Conduct routine inspections to identify and address potential safety hazards.
• Ensure that all security equipment is in good working order and report any malfunctions promptly.
• Ensure that subordinates adhere to all SHERQ requirements, policies, and procedures.

Knowledge & Skills Required

• Strong leadership and supervisory skills
• High level of integrity, discipline, and reliability
• Excellent observation and situational awareness
• Good written and verbal communication
• Problem-solving and decision-making under pressure
• Physical fitness and endurance
• Ability to remain calm and focused in emergencies

Work Environment

• Rotating shifts (day/night), including weekends and public holidays
• Outdoor and indoor environments
• May involve standing or walking for a long period

Qualifications And Experience

• Grade 12 School Certificate.
• Diploma/Certificate or formal training in security, military, or police work
• Minimum 3 years of experience in security services, with at least 2 years in a supervisory/sergeant role
• Experience writing reports and handling incident investigations
• Knowledge of Zambian security laws and regulations
• Basic computer skills (Microsoft Word, Excel)
• Certificates verified by ZAQA.

How to Apply

Interested candidates should submit a detailed CV, copies of relevant qualifications, professional registrations, and a valid ID or Passport as a single PDF Document for the attention of the Human Resources Officer

Subject line:

"Application – Security Sergeant"

Internal applicants must complete the Internal Application Form and obtain the necessary approvals before submission.

Closing Date: 14 November, 2026

Applicants shall be required to complete pre-employment checks (qualification, credit, security, background, and medical assessments) as part of the recruitment process where applicable.

If you do not hear from us within four weeks of the closing date, please consider your application unsuccessful.

Apply by emailing: NangaCareers@zamsugar.zm