SureTracks Logistics

Operations Manager

Lusaka

Full-Time

Senior Level

Bachelor's Degree

Posted 4 Sept 2026

Transport & Logistics
SureTracks Logistics

Operations Manager

Lusaka

Full-Time

Senior Level

Bachelor's Degree

Posted 4 Sept 2026

Transport & Logistics

Key Requirements

  • Bachelor’s degree or diploma in Logistics, Transport Management, Supply Chain, Business Management, or a related field.
  • Minimum 8–10 years’ experience in transport, logistics, fleet, distribution, or large-scale commercial operations.
  • Proven experience managing large driver teams and sizeable commercial fleets, with strong workforce planning and scheduling capabilities.
  • Strong practical experience in route planning, fleet optimisation, vehicle utilisation, and improving transport efficiency.
  • Proven experience managing operational budgets, controlling costs, and analysing expenditure to identify savings opportunities.
  • Experience monitoring fleet and operational KPIs, using data and reporting to improve performance and productivity.
  • Strong knowledge of driver performance management, safety procedures, transport legislation, and fleet compliance requirements.
  • Experience using fleet management systems, GPS tracking, transport management systems, or similar operational technology would be beneficial.

Key Responsibilities

  • Oversee the daily transport and logistics operations, ensuring effective vehicle allocation, driver scheduling, fleet availability, and service delivery.
  • Lead and manage a large team of drivers and operational staff, including performance management, attendance, training, productivity, and workforce planning.
  • Develop and optimise routes and schedules to improve vehicle utilisation, reduce fuel consumption, mileage, downtime, and overall transportation costs.
  • Coordinate with maintenance and workshop teams to minimise vehicle downtime and ensure fleet availability and operational capacity.
  • Develop and manage operational budgets while monitoring expenditure relating to fuel, maintenance, overtime, routes, and vehicle utilisation.
  • Establish and monitor key operational KPIs, including on-time delivery, fuel consumption, driver productivity, fleet availability, cost per kilometre, and route efficiency.
  • Analyse operational performance and prepare regular reports and recommendations for senior management to support continuous improvement.
  • Ensure drivers, vehicles, and transport operations comply with company policies, road traffic regulations, occupational health and safety requirements, and other applicable legislation.
  • Monitor driver behaviour, accidents, incidents, and safety performance, implementing corrective actions where required.
  • Manage customer and stakeholder relationships, resolving operational issues and escalations while maintaining high service standards.

Key Skills

  • Strong leadership and people-management skills with the ability to manage large operational and driver teams effectively.
  • Advanced planning and organisational skills with strong attention to fleet scheduling, route optimisation, and operational efficiency.
  • Strong analytical and problem-solving abilities, with the capacity to use operational data and KPIs to drive improvements.
  • Excellent budgeting, cost-control, financial management, and commercial decision-making skills.
  • Strong communication and stakeholder-management skills across drivers, customers, suppliers, maintenance teams, and senior management.
  • Strong knowledge of fleet operations, transport compliance, road safety, and logistics processes.
  • Proficiency in fleet management, GPS tracking, transport management, and operational reporting systems.
  • Ability to work effectively under pressure and respond quickly to operational disruptions and changing business requirements.

Qualifications

  • Bachelor’s degree or diploma in Logistics, Transport Management, Supply Chain Management, Business Management, or a related discipline.
  • 8–10 years’ relevant experience in transport, logistics, fleet, distribution, or commercial operations.
  • Proven experience managing large driver teams and commercial vehicle fleets.
  • Experience in route planning, fleet optimisation, budgeting, KPI management, and transport compliance.

How to Apply

Apply using the following link: https://www.recruitmentmattersafrica.com/careers/?job_id=z5G7h3l6a1kMvyS65NP3c7IEBQbuuFtm12t8uNPRQ7g=