SureTracks Logistics
Operations Manager
Lusaka
Full-Time
Senior Level
Bachelor's Degree
Posted 4 Sept 2026
Transport & Logistics
SureTracks Logistics
Operations Manager
Lusaka
Full-Time
Senior Level
Bachelor's Degree
Posted 4 Sept 2026
Transport & Logistics
Key Requirements
- Bachelor’s degree or diploma in Logistics, Transport Management, Supply Chain, Business Management, or a related field.
- Minimum 8–10 years’ experience in transport, logistics, fleet, distribution, or large-scale commercial operations.
- Proven experience managing large driver teams and sizeable commercial fleets, with strong workforce planning and scheduling capabilities.
- Strong practical experience in route planning, fleet optimisation, vehicle utilisation, and improving transport efficiency.
- Proven experience managing operational budgets, controlling costs, and analysing expenditure to identify savings opportunities.
- Experience monitoring fleet and operational KPIs, using data and reporting to improve performance and productivity.
- Strong knowledge of driver performance management, safety procedures, transport legislation, and fleet compliance requirements.
- Experience using fleet management systems, GPS tracking, transport management systems, or similar operational technology would be beneficial.
Key Responsibilities
- Oversee the daily transport and logistics operations, ensuring effective vehicle allocation, driver scheduling, fleet availability, and service delivery.
- Lead and manage a large team of drivers and operational staff, including performance management, attendance, training, productivity, and workforce planning.
- Develop and optimise routes and schedules to improve vehicle utilisation, reduce fuel consumption, mileage, downtime, and overall transportation costs.
- Coordinate with maintenance and workshop teams to minimise vehicle downtime and ensure fleet availability and operational capacity.
- Develop and manage operational budgets while monitoring expenditure relating to fuel, maintenance, overtime, routes, and vehicle utilisation.
- Establish and monitor key operational KPIs, including on-time delivery, fuel consumption, driver productivity, fleet availability, cost per kilometre, and route efficiency.
- Analyse operational performance and prepare regular reports and recommendations for senior management to support continuous improvement.
- Ensure drivers, vehicles, and transport operations comply with company policies, road traffic regulations, occupational health and safety requirements, and other applicable legislation.
- Monitor driver behaviour, accidents, incidents, and safety performance, implementing corrective actions where required.
- Manage customer and stakeholder relationships, resolving operational issues and escalations while maintaining high service standards.
Key Skills
- Strong leadership and people-management skills with the ability to manage large operational and driver teams effectively.
- Advanced planning and organisational skills with strong attention to fleet scheduling, route optimisation, and operational efficiency.
- Strong analytical and problem-solving abilities, with the capacity to use operational data and KPIs to drive improvements.
- Excellent budgeting, cost-control, financial management, and commercial decision-making skills.
- Strong communication and stakeholder-management skills across drivers, customers, suppliers, maintenance teams, and senior management.
- Strong knowledge of fleet operations, transport compliance, road safety, and logistics processes.
- Proficiency in fleet management, GPS tracking, transport management, and operational reporting systems.
- Ability to work effectively under pressure and respond quickly to operational disruptions and changing business requirements.
Qualifications
- Bachelor’s degree or diploma in Logistics, Transport Management, Supply Chain Management, Business Management, or a related discipline.
- 8–10 years’ relevant experience in transport, logistics, fleet, distribution, or commercial operations.
- Proven experience managing large driver teams and commercial vehicle fleets.
- Experience in route planning, fleet optimisation, budgeting, KPI management, and transport compliance.
How to Apply
Apply using the following link: https://www.recruitmentmattersafrica.com/careers/?job_id=z5G7h3l6a1kMvyS65NP3c7IEBQbuuFtm12t8uNPRQ7g=
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