Human Resources and Organisational Development Coordinator

Key responsibilities

• Conduct an immediate internal HR compliance and workforce audit.
• Develop, update and standardise employment contracts, appointment letters, job descriptions, reporting relationships and staff establishment records in line with applicable requirements and approved structures.
• Lead end-to-end recruitment, including vacancy planning, advertising, shortlisting support, interview coordination, reference and qualification checks, selection documentation, offers, onboarding and probation management.
• Introduce a practical performance-management system with clear objectives, measurable indicators, regular check-ins, appraisals, improvement plans, recognition and documented follow-up.
• Develop and implement priority HR policies, procedures, templates and registers, including recruitment, induction, leave, attendance, code of conduct, grievance, discipline, safeguarding, equal opportunity, performance management, separation and records management.
• Monitor HR-related legal and statutory compliance and coordinate accurate employee information for payroll, NAPSA, NHIMA and other applicable obligations, working closely with Finance and management.
• Prepare an annual staffing and staff-development plan; identify skills gaps; coordinate induction, training, mentoring, succession, handover and capacity-building activities.
• Support organisational restructuring and change management through transparent staff communication, fair processes, consultation, transition planning and protection of institutional knowledge.
• Advise the CEO and managers on employee relations, workforce planning, role clarity, discipline, grievances, conflict resolution and consistent application of approved policies.
• Establish HR dashboards and submit concise monthly reports on staffing, vacancies, turnover, attendance, leave, performance, training, employee relations, compliance risks and actions required.
• Promote a professional, accountable, inclusive and service-oriented workplace culture across the College and its operational entities.

Minimum qualifications and experience

• Bachelor's degree in Human Resource Management, Industrial or Organisational Psychology, Business Administration, Public Administration or a closely related field.
• A relevant postgraduate qualification will be an added advantage.
• At least five years of progressively responsible human resource experience, including practical responsibility for recruitment, employee records, performance management, employee relations and HR compliance.
• Demonstrated experience establishing or strengthening HR systems in a growing organisation, education institution, social enterprise or multi-entity business environment.
• Sound working knowledge of Zambia's employment and labour-relations requirements and statutory employee obligations.
• Current professional membership with the relevant human resource professional body in Zambia, together with any applicable practising credentials.
• Strong computer skills, including Microsoft Word and Excel, HR databases, reporting tools and secure electronic records management.
• Application is only open to individual Age range from 24 to 45 years. Female candidates are strongly advised to apply.

Required competencies

• High integrity, confidentiality, fairness and professional judgement.
• Strong organisation, documentation, analytical and problem-solving skills.
• Ability to work independently, prioritise urgent gaps and deliver practical systems within tight timelines.
• Excellent written and verbal communication, facilitation, negotiation and conflict-resolution skills.
• Confidence working with senior management while remaining approachable and responsive to employees.
• Attention to detail and ability to manage sensitive information accurately.
• Change-management mindset and ability to work effectively in a growing, evolving organisation.

Application procedure

Interested and suitably qualified candidates must submit the following documents:

• A concise cover letter explaining suitability for the role.
• An updated curriculum vitae with at least three traceable professional referees.
• Certified copies of the National Registration Card.
• Certified copies of the Grade 12 certificate and all academic and professional qualifications, preferably by ZAOA.
• Evidence of current professional membership and any applicable practising credentials.

Submission : Send one complete application package in PDF to

zvecgroupinternaljobvacancies@gmail.com with the subject line: Application - Human Resources and Organisational Development Coordinator.

Deadline: Applications must be received by 10:00 hours on Friday, 25rd September 2026. Late or incomplete applications will not be considered. Only shortlisted candidates will be contacted.

Important notice

ZVEC is an equal opportunity employer. Recruitment will be based on merit, verified qualifications, relevant experience, competence and integrity. ZVEC reserves the right to verify all submitted information and to disqualify any applicant who provides false, misleading or unverifiable documentation. ZVEC does not charge applicants at any stage of recruitment.

How to Apply

Apply by emailing: zvecgroupinternaljobvacancies@gmail.com