Hr Officer

HR Officer Jobs in Lusaka – Join mothers2mothers

mothers2mothers is seeking a dedicated HR Officer to provide comprehensive human resources administration and employee support for the EKN programme based in Lusaka, Zambia. This full-time position offers an excellent opportunity for professionals looking to advance their careers in HR within a dynamic NGO environment. The successful candidate will play a pivotal role in managing HR processes across the employee lifecycle, ensuring compliance with organisational policies and local labour laws while fostering a positive workplace experience.

Role Overview – HR Officer Jobs in Lusaka

The HR Officer will be responsible for delivering efficient HR services including recruitment administration, onboarding, employee records management, payroll support, employee relations, and HR reporting. Reporting to the Manager: People, Culture & Learning, this role acts as a key contact for employees and managers on routine HR matters, contributing to a supportive and professional HR environment.

Key Responsibilities

• HR Administration and Employee Lifecycle Support: Maintain accurate personnel records, prepare contracts and HR correspondence, support onboarding and offboarding, process employee changes, and assist with HR audits and compliance documentation.
• Recruitment and Onboarding Coordination: Manage recruitment logistics, prepare interview materials, communicate with candidates, conduct reference checks, and support induction and probation monitoring.
• HR Compliance and Employee Relations: Ensure adherence to labour legislation and HR policies, support employee relations cases and disciplinary procedures, and escalate complex issues appropriately.
• Payroll, HR Systems, and Reporting: Accurately prepare payroll inputs, maintain HR system data, support reconciliations, generate reports, and respond to HR system queries.
• Learning, Employee Engagement, and Wellness: Coordinate training events, maintain learning records, support engagement initiatives, and assist with wellness programmes.
• Customer Service and HR Support: Provide timely responses to HR queries, guide employees and managers on HR processes, and coordinate HR communications.

Qualifications and Experience

• Essential: Diploma in Human Resources Management, Human Resource Development, Business Administration, or related field.
• Preferred: Bachelor’s degree in Human Resources Management or related discipline; HR certification is advantageous.
• Experience: 2-4 years in HR administration or as an HR generalist, with proven skills in recruitment, employee lifecycle management, HR systems, payroll support, and compliance knowledge.
• Additional Preferences: Experience working within NGOs, INGOs, or donor-funded programmes, particularly in Zambia or Mozambique, and supporting multi-site teams.

Core Competencies

• Technical: HR administration, recruitment coordination, payroll support, HR systems and reporting, records management, and compliance administration.
• Behavioral: Strong customer service orientation, excellent communication, teamwork, problem-solving abilities, confidentiality, adaptability, professionalism, and reliability.

Working Conditions and Benefits

• Location: Lusaka, Zambia
• Employment Type: Full-time
• Travel: Local and national travel may be required; occasional work outside standard hours.
• Compensation: Competitive salary with performance-based incentives.
• Benefits: Comprehensive health, retirement, and leave benefits.
• Professional Growth: Opportunities for leadership development and career advancement.

Application Process for HR Officer Jobs in Lusaka

Interested candidates are encouraged to apply by submitting their applications through the following link: Apply for HR Officer – mothers2mothers.

How to Apply

Apply using the following link: https://m2m.breezy.hr/p/b38ea328a72c01-hr-officer-zambia?src=LinkedIn