Front Office Executive

Front Office Executive Jobs in Lusaka at INFRATEL

INFRATEL is actively seeking a dedicated and experienced Front Office Executive to join its team in Lusaka Province. This opportunity is ideal for professionals looking to advance their career in front office executive jobs in Lusaka within a dynamic corporate environment. The successful candidate will play a crucial role in ensuring smooth and professional reception operations at our company.

About the Role: Front Office Executive Position

As a Front Office Executive at INFRATEL, you will be the first point of contact for clients, visitors, and staff, providing exceptional customer service and administrative support. This full-time position requires a proactive individual capable of managing multiple responsibilities efficiently while maintaining a welcoming and professional reception area.

Key Responsibilities

• Receive, register, and dispatch all incoming and outgoing correspondence promptly.
• Attend to clients, visitors, and respond to customer queries and complaints with professionalism.
• Maintain an organized, presentable, and professional reception area at all times.
• Answer and redirect incoming telephone calls efficiently.
• Maintain systematic records and facilitate smooth document circulation within the office.
• Provide general administrative support to various departments as needed.
• Schedule meetings, interviews, and appointments to optimize office workflow.
• Monitor office supplies and ensure adequate stock levels are maintained.
• Assist with hotel and flight bookings for staff and visitors.
• Contribute to the development of performance targets and support performance management initiatives.

Minimum Qualifications and Experience

• Full Grade 12 Certificate with a minimum of five O Levels.
• Diploma in Front Office Management or a related field is required.
• At least two years of relevant experience in a similar front office role, preferably within a corporate setting.

Essential Skills and Competencies

• Excellent customer service skills and telephone etiquette.
• Proficient computer skills, including common office software.
• Strong verbal and written communication abilities.
• Effective listening and interpersonal skills to engage with diverse stakeholders.
• Ability to manage time efficiently and multitask in a fast-paced environment.
• Customer-focused with a results-oriented approach.
• Capability to work well under pressure and adapt to changing priorities.
• Demonstrated integrity, resilience, and a team-oriented mindset.
• Attention to detail and commitment to quality in all tasks.

How to Apply for Front Office Executive Jobs in Lusaka

Interested candidates are encouraged to apply online through the INFRATEL application portal at http://infratel.enchito.co.zm/. Please ensure your application is submitted before the closing date on 26th September 2026.

Additional Information

| | | | --- | --- | | Company | INFRATEL | | Location | Lusaka, Zambia | | Job Type | Full Time | | Job Category | Customer Service | | Job Reference | INF 7 | | Application Closing Date | 26th September 2026 |

How to Apply

Apply using the following link: http://infratel.enchito.co.zm/