Customs Clearing and Forwarding Officer

Multiport Logistics Limited

Multiport Logistics is a leading Zambian logistics and transportation company providing clearing and forwarding services to local and international clients, and transporting imported vehicles, raw materials, agro-equipment, plastic granules and general goods.

The role

Manage customs clearing, coordinate cargo clearance and keep import and export shipments moving efficiently, accurately and in compliance.

Key responsibilities

• Capture and register declarations on ASYCUDA World (ZRA), matching all details to supporting documents
• Prepare and process import/export documentation and declarations
• Classify goods under correct HS codes and keep classification records
• Calculate and verify customs taxes and fees
• Liaise with ZRA, ports, shipping lines, transporters, warehouses and clients
• Track shipments and give timely status updates
• Resolve clearance delays, discrepancies and exceptions
• Follow customs, trade and company procedures; keep accurate records
• Respond to client enquiries professionally

Requirements

• Diploma or Advanced Certificate in customs clearing and forwarding, logistics, supply chain, international trade or a related field
• At least 3 years’ experience in customs clearing, freight forwarding or logistics
• Experience with customs documentation, declarations, tariff classification and tax calculations
• Skilled in ASYCUDA World, Excel, Word, Outlook and shipment tracking tools
• Accurate, organised, dependable and calm under pressure; strong communicator and team player

How to Apply

Send your cover letter, detailed CV (with at least 2 traceable references) and copies of qualifications

Subject line: “Application – Customs Clearing and Forwarding Officer”

Deadline: 30 October 2026

Apply by emailing: multiports3@gmail.com