Salesperson

About the role

The company seeks to recruit an experienced boutique sales person to deliver attentive, personalised service and drive sales of high-end clothing. The role includes helping clients select suitable items, responding to enquiries, building lasting client relationships, arranging visits to clients and supporting the day to day running of the boutique.

KEY RESPONSIBILITIES

Customer Service and Sales

• Generate leads and bring sales to the business ensuring to sell at least one piece per day.
• Welcome clients warmly, understand their needs and assist them in selecting clothing suited to their style, occasion and budget.
• Provide accurate information on garments, including sizes, fit, fabric, care, price and availability.
• Respond promptly and professionally to in person, telephone and digital customer enquiries, and resolve concerns or refer them to the manager when needed.
• Confidently present products, recommend complementary items, close sales and work toward agreed sales targets.
• Provide thoughtful after sales support and maintain a high standard of service throughout each client interaction.

2. Client Relationships and Visits

• Build strong relationships with new and returning clients, keep appropriate client preferences and contact details, and follow up on enquiries and purchases.
• Arrange and make client visits, including driving to clients when required, while representing the boutique professionally and handling garments with care.
• Coordinate appointments and special orders with the boutique manager and communicate clearly about product availability and delivery arrangements.

3. Boutique Operations

• Process sales and payments accurately, issue receipts and follow company procedures for cash, card transactions, returns and exchanges.
• Monitor stock levels, assist with stock counts and report low stock, discrepancies or damaged items promptly.
• Keep merchandise well presented, support attractive displays and maintain a clean, orderly and welcoming boutique.

4. Sales Administration

• Maintain accurate sales, client follow up and daily activity records and provide updates or reports requested by the manager.
• Share client feedback, product requests and market observations that may help improve the range and sales approach.
• Carry out other reasonable sales and boutique duties assigned by the manager.

QUALIFICATIONS AND EXPERIENCE

• Previous experience in a similar clothing, fashion, boutique or premium retail sales role is required.
• A demonstrated ability to sell, meet sales targets and build repeat business.
• A valid driver's license and the ability to drive to client appointments when required.
• Excellent spoken communication; well spoken, confident and presentable, with a professional manner.
• Strong customer service and interpersonal skills, with good attention to detail and product presentation.
• Reliable, organized and trustworthy, with the flexibility to support the varied day to day needs of a boutique.

How to Apply

aminah@phcc-global.com