Sales Manager

Job Description: Sales Manager - Piping Solutions

Position Title:

Sales Manager

Location:

Lusaka, Zambia

Reports To:

Managing Director / General Manager

Role Overview

A leading manufacturer and supplier of HDPE, PVC, and related piping solutions is seeking an experienced and commercially driven Sales Manager to lead its sales function in Zambia. The successful candidate will be responsible for developing and implementing sales strategies, driving revenue growth, expanding market share, managing key client relationships, and leading the sales team to achieve ambitious business objectives.

The role requires a strong understanding of the construction, infrastructure, mining, utilities, agriculture, and industrial sectors, with a proven ability to sell technical products and solutions.

Key Responsibilities

Sales Strategy & Business Development

• Develop and execute sales strategies to achieve revenue and profitability targets.
• Identify and pursue new business opportunities across key sectors including construction, mining, municipal infrastructure, water utilities, agriculture, and industrial projects.
• Build and maintain a robust sales pipeline through proactive business development activities.
• Monitor market trends, competitor activities, and industry developments to identify growth opportunities.
• Develop strategic relationships with consultants, contractors, developers, engineers, distributors, and government stakeholders.

Key Account Management

• Manage and grow relationships with existing customers and strategic accounts.
• Negotiate commercial agreements, pricing structures, and supply contracts.
• Ensure high levels of customer satisfaction through excellent service delivery and after-sales support.
• Resolve customer complaints and commercial issues promptly and professionally.

Sales Team Leadership

• Lead, mentor, and develop the sales team to achieve individual and team targets.
• Set performance objectives and conduct regular performance reviews.
• Provide coaching and support to improve sales effectiveness and technical product knowledge.
• Foster a high-performance sales culture focused on accountability and results.

Market Expansion

• Identify opportunities for expanding the company's geographic footprint and product penetration.
• Establish and strengthen distributor and reseller networks where applicable.
• Drive specification sales by engaging with project consultants, engineers, and decision-makers early in the project cycle.

Reporting & Forecasting

• Prepare accurate sales forecasts, budgets, and reports for management.
• Monitor sales performance against targets and implement corrective actions where necessary.
• Maintain up-to-date CRM records and customer data.
• Provide regular market intelligence and competitor feedback to support strategic decision-making.

Cross-Functional Collaboration

• Work closely with operations, production, logistics, and finance teams to ensure efficient order fulfilment and customer service.
• Collaborate with technical teams to deliver tailored piping solutions to customers.
• Support inventory planning and demand forecasting initiatives.

Minimum Requirements

Education

• Bachelor's Degree in Business Administration, Marketing, Sales, Engineering, or a related field.
• Professional sales or management qualifications will be advantageous.

Experience

• Minimum 7-10 years' sales experience, with at least 3 years in a senior sales leadership role.
• Proven track record of achieving and exceeding sales targets.
• Experience within piping, building materials, construction products, engineering solutions, manufacturing, industrial products, or related sectors.
• Strong experience managing key accounts, large contracts, and tender processes.
• Experience leading and developing high-performing sales teams.

Skills & Competencies

• Strong commercial and business acumen.
• Excellent negotiation and relationship management skills.
• Strong leadership and people management abilities.
• Ability to interpret technical product specifications and customer requirements.
• Excellent communication and presentation skills.
• Strategic thinker with strong analytical capabilities.
• Proficient in Microsoft Office and CRM systems.
• Valid driver's licence.

Key Performance Indicators (KPIs)

• Sales revenue growth.
• Gross profit achievement.
• Market share growth.
• New business acquisition.
• Customer retention and satisfaction.
• Tender and project conversion rates.
• Sales team performance against targets.
• Debtor management and collection performance.

Remuneration

A competitive salary package, performance-based incentives, and benefits will be offered, commensurate with experience and qualifications.

How to Apply

Apply using the following link: https://pri.careers-page.com/jobs/60a0234a-b453-4f33-b976-4dac0bad6487/apply