Receptionist

Receptionist Jobs in Solwezi at Dorset Capital Limited

Dorset Capital Limited, a trusted provider of transparent lending solutions throughout Zambia, is seeking qualified candidates for receptionist jobs in Solwezi. This full-time opportunity is based at Dorset’s newly opened branch in Solwezi, North-Western Province, and offers a chance to join a dynamic team dedicated to excellent customer service and operational efficiency.

About the Receptionist Role

As the Receptionist, you will be the first point of contact for clients and visitors, playing a pivotal role in creating a welcoming and professional environment. Your responsibilities will include managing the reception area, assisting clients with inquiries about Dorset’s financial products, and providing vital administrative support to the branch team.

Key Responsibilities for Receptionist Jobs in Solwezi

• Greet and welcome clients and visitors, ensuring a positive first impression.
• Provide accurate information regarding Dorset’s lending products and services.
• Assist Loan Officers with client onboarding and documentation processes.
• Maintain secure and up-to-date customer records and files.
• Handle customer queries courteously and escalate issues when necessary.
• Manage correspondence, filing, and scheduling of client meetings.

Qualifications and Experience Required

• Diploma or Certificate in Secretarial Studies, Business Administration, Marketing, Banking and Finance, or a related discipline.
• Minimum of two years’ experience in customer service, reception, or front office roles.
• Excellent verbal and written communication skills.
• Professional telephone etiquette and strong customer service orientation.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Experience in a financial institution is advantageous but not mandatory.

How to Apply

Interested candidates who meet the qualifications are invited to submit their CVs via email to dorsetcapital.zm@gmail.com. Please use the subject line: Receptionist – Solwezi.

Application Deadline: 14 October 2026

Dorset Capital Limited is an equal opportunity employer committed to diversity and inclusion. Only shortlisted candidates will be contacted for further steps.

How to Apply

Apply by emailing: dorsetcapital.zm@gmail.com