Human Resource Consultant

WE ARE HIRING!

EXPERIENCED PART-TIME

HUMAN RESOURCES (HR) CONSULTANT

Contract Type: Part-Time | Fixed-Term Contract (12 Months).

Location: Sanctuary Gardens Rehabilitation & Wellness Centre, Chilanga, Lusaka

Reporting To: Centre Director

Remuneration: Negotiable, based on qualifications and experience

ABOUT THE ROLE

Sanctuary Gardens Rehabilitation & Wellness Centre is seeking a highly experienced, organised and proactive Human Resources Consultant to help establish, structure and strengthen our Human Resources Department.

We are looking for an HR professional with extensive knowledge of Zambian employment legislation, HR policies, employee relations and organisational development, who can provide strategic and practical guidance to Management.

The successful candidate will play a key role in developing effective HR systems, ensuring statutory compliance, professionalising our HR processes and promoting a fair, accountable and productive workplace culture.

KEY RESPONSIBILITIES

1. HR Department Establishment & Structuring

• Lead the establishment and organisation of a functional HR Department.
• Conduct an HR audit to identify gaps in existing policies, employment documentation and procedures.
• Develop appropriate HR structures, reporting lines, systems and administrative processes.
• Establish and organise confidential employee personnel files and HR records.
• Develop standardised HR documentation, templates, forms and checklists.
• Introduce effective systems for monitoring employee attendance, leave, contracts and performance.

2. Employment Contracts & Labour Law Compliance

• Draft, review and standardise employment contracts, including permanent, fixed-term, temporary, part-time and internship agreements.
• Ensure contracts and HR practices comply with the Zambian Employment Code Act and other applicable labour legislation.
• Advise Management on probation, contract renewals, termination, notice periods and employee entitlements.
• Provide guidance on leave administration, working hours, overtime, public holidays, benefits and statutory obligations.
• Assist Management in identifying and mitigating employment-related legal and operational risks.

3. HR Policies & Procedures

• Develop, review and implement comprehensive HR policies and an Employee Handbook.
• Advise Management on best practices in HR governance and employment relations.
• Establish policies covering recruitment, induction, attendance, leave, discipline, grievances, performance management, confidentiality and professional conduct.
• Ensure policies reflect the operational requirements, values and safeguarding responsibilities of a residential rehabilitation and mental health facility.

4. Employee Relations, Grievances & Discipline

• Provide professional advice on disciplinary procedures, employee grievances and workplace disputes.
• Assist Management with investigations, disciplinary hearings and appeals.
• Develop fair, transparent and legally compliant grievance and disciplinary procedures.
• Guide Management on misconduct, poor performance, absenteeism and termination processes.
• Promote positive employee relations, professional conduct, accountability and a respectful workplace culture.

5. Recruitment, Performance & Staff Development

• Support Management in developing job descriptions, recruitment procedures and selection processes.
• Develop structured onboarding and induction programmes.
• Establish employee performance appraisal systems and departmental KPIs.
• Advise on performance improvement plans, staff development and succession planning.
• Support Management in developing employee welfare, wellbeing and retention initiatives.

6. Strategic HR Advisory & Management Support

• Serve as a trusted HR adviser to the Centre Director and Management Team.
• Provide timely, practical advice on all HR-related matters.
• Support workforce planning, staffing structures and organisational development.
• Provide guidance on managing complex or sensitive employment matters.
• Conduct periodic HR compliance reviews and recommend improvements.
• Provide training and guidance to supervisors and managers on HR policies and procedures.

MINIMUM REQUIREMENTS

• Bachelor’s degree in Human Resource Management, Business Administration, Employment Relations or a related discipline.
• A postgraduate qualification or relevant professional HR certification will be an added advantage.
• Minimum of 5 years’ relevant HR experience including substantial experience advising Management on employee relations and labour law.
• Demonstrable experience developing HR policies, employment contracts and HR systems.
• Excellent working knowledge of Zambian labour laws and statutory employment requirements.
• Proven experience managing grievances, disciplinary procedures and workplace investigations.
• Strong organisational, administrative, communication and interpersonal skills.
• High levels of integrity, professionalism, discretion and confidentiality.
• Ability to work independently, meet deadlines and provide practical, solution-focused advice.
• Previous experience establishing or restructuring an HR Department will be a significant advantage.
• Experience in healthcare, rehabilitation, NGOs or other regulated service environments will be advantageous.

EXPECTED DELIVERABLES

During the 12-month consultancy, the successful candidate will be expected to:

1. Establish a structured and operational HR Department.
2. Complete a comprehensive HR audit and compliance review.
3. Develop and standardise employment contracts and HR documentation.
4. Develop a comprehensive HR Policy and Procedures Manual.
5. Establish organised, confidential employee personnel records.
6. Introduce effective attendance, leave, contract and performance management systems.
7. Develop legally compliant disciplinary, grievance and termination procedures.
8. Train Management and supervisors on essential HR practices.
9. Provide ongoing HR advice and submit periodic progress and compliance reports.
10. Develop systems and procedures that can be maintained sustainably after the consultancy ends.

WORKING ARRANGEMENTS

This is a part-time, 12-month fixed-term consultancy position requiring a combination of scheduled onsite attendance and remote advisory support, as agreed with Management.

The consultant must be available to attend important Management meetings, disciplinary hearings and other HR matters requiring professional guidance.

HOW TO APPLY

Interested and suitably qualified candidates should submit:

• An updated CV detailing relevant HR experience.
• A brief cover letter outlining their experience in HR systems development, employment contracts and labour law compliance.
• Copies of relevant academic and professional qualifications.
• Expected remuneration and proposed part-time availability.
• Contact details for two professional referees.

Email: SanctuaryGardensHR@gmail.com

Email Subject: Application – Part-Time HR Consultant

Only shortlisted candidates will be contacted.

JOIN US IN BUILDING A STRONGER ORGANISATION

At Sanctuary Gardens, we believe that excellent client care begins with a well-supported, professional and accountable workforce.

We are seeking an HR professional who can help us build an organised, compliant and sustainable HR function that supports our staff, strengthens Management and advances our mission of delivering high-quality rehabilitation and mental health services.

SANCTUARY GARDENS REHABILITATION & WELLNESS CENTRE

Building Strong Teams. Strengthening Systems. Transforming Lives.

How to Apply

Apply by emailing: SanctuaryGardensHR@gmail.com