Business Development Manager

JOB OPPORTUNITY

BUSINESS DEVELOPMENT MANAGER

JOB SUMMARY

The holder of this position will be expected to manage new business development portfolios of clients for Research, Media Buying, Digital Marketing and Branding/OOH. He/She will drive new business opportunities for the company and ensure maximum profitability. Based upon excellent knowledge of the client’s business, he/she will lead and drive the time to provide excellent client services and manage the delivery of exceptional service that meets/exceeds business targets for the client and for the agency.

JOB RESPONSIBILITIES

1. Business Management and Implementation

• Actively networking within the industry and ensure that the agency is at the forefront of clients
• To set and direct the delivery of the income targets for each client account
• Share the overall business development process with the rest of the team
• Focus on key deliverables through the existing and potential client base to create a win-win solution that enables profitability and the relationship with clients
• Drive new business acquisition through targeting key accounts
• Give the client service team direction through managing the retention of existing clients by delivering consistent high standards of work to exceed expectations and impact on bottom line
• Believing in passion and brand values for any client, as well as the individual, especially those within the company
• Ensure that the team functions effectively and efficiently, with the ultimate objective of ensuring the client assigned to the team are happy, loyal and profitable to the agency
• Ensure optimum deployment of 360-degree communication, facilitate problem solving, manage client relationships, monitor the health of the client's business within the agency, deliver bottom line client profitability and grow the clients' business within the agency

1. Client Management

• To ensure clear understanding of the client's strategic and operational requirements and communicate this to the team
• Through close relationship with the clients, continuously develop the strategic direction of each client account and ensure communication of any directional changes to the team
• Deliver high standards of client satisfaction, measuring this through feedback, surveys, response to campaigns and continuously adapting and adjusting approaches to benefit client needs
• Opportunity to benefit from access to the range of services that are available within the agency
• Building the strength of the business relationship through delivery of value-added services to the benefit of the client
• To actively pursue business development opportunities with the client accounts, selling additional services whenever possible
• To support the delivery of New Business into the agency through leadership or involvement of pitch project work and delivery
• Identify areas of growth on existing and new business

1. Financial Management

• To manage and monitor the income from all client accounts
• Ensure invoicing and financial administration is of a high standard to keep income coming into the agency
• To provide monthly sales reports to the General Manager
• To achieve or exceed all key financial targets for the agency
• To drive all daily business activity towards the achievement of business targets

1. Any other Duties

• Perform any other duties as assigned

QUALIFICATIONS

EDUCATION AND EXPERIENCE

SKILLS & COMPETENCIES

• Grade 12 Full Certificate
• Bachelor’s degree in Business Administration and/or Marketing, Project Management or equivalent
• Zambia Institute of Marketing Membership is required
• 3 years’ or more work experience in similar position
• Strong interpersonal and communication skills
• Excellent communication and presentation skills
• Professionalism
• Team player
• Creativity
• Advertising and Research experience will be an added advantage
• Commitment to continuous learning
• Clean valid driving license
• Leadership skills
• Client focus

DEADLINE

5th November. 2026

Send your application to: jobs@intrepid.co.zm

How to Apply

Apply by emailing: info@intrepid.co.zm