Coca-Cola Beverages Zambia

Warehouse Team Leader

Full-Time

Mid-Level

Bachelor's Degree

Posted 5 Nov 2026

Due 10 Nov 2026

Coca-Cola Beverages Zambia
Coca-Cola Beverages Zambia

Warehouse Team Leader

Full-Time

Mid-Level

Bachelor's Degree

Posted 5 Nov 2026

Due 10 Nov 2026

Transport & Logistics

3.WAREHOUSE TEAM LEADER

Job Description

Manage the execution of the warehouse's operational requirements to support the logistics strategy efficiently and cost-effectively, ensuring service excellence for other departments and customers. This position reports to the Logistics Manager.

Key Duties & Responsibilities

  • Manage the Operational team in the execution of all inbound and outbound movements:

  • Manage the team in terms of stock management and inventory accuracy:

  • Manage an effective and accurate Production Interface:

  • Manage all tasks within the standards of excellent housekeeping:

  • Manage the effective care for Company assets within the team:

  • Drive good product quality:

  • Manage the effective execution of system transactions and perform end-of-shift reconciliations:

  • Implement activity-based resourcing:

  • Manage the team to ensure resources are aligned to activity requirements per time of day and day of the week

  • People management: Manage team and own performance:

  • Manage own performance

  • Continuous on-the-job training, coaching, counselling and support for team members

  • Management of resources to ensure achievement of productivity requirements

  • Planning and managing of change within the organisation

  • Effective team meetings and active resolution of issues encountered

  • Provision of clear direction and communication of KPI's and achievement against KPI's

  • Effective stakeholder engagement and communication

  • Maintain a healthy industrial relations climate

  • Administer conditions of employment for the team

  • Facilitate effective teamwork and create an environment for a high-performing team

  • Maintain health, safety, and environment (HSE) standards

  • Drive effective Financial Management of areas impacting Warehouse and distribution costs

  • Ensure breakages are recorded and managed down, FBR's related to load accuracy are managed down, and achievement of operational efficiency standards as per company requirements.

  • Accountable to ensure unaccounted waste is managed down by process adherence and corrective action where adherence is not in place.

  • Leverage information systems to drive achievement of Operational Key Performance Indicators

  • Compliance with governance controls in all areas.

  • Skills, Experience & Education

  • Grade 12, O level with 5 credits or better

  • Minimum bachelor’s degree in supply chain or relevant equivalent from a well-recognised institution

  • Membership of professional supply chain or procurement bodies would be advantageous

  • 3-5 years’ work experience warehousing and/ or logistics experience in an FMCG environment

  • General understanding and knowledge of the business (value chain and support processes) – including understanding of distribution methods and principles

  • ERP system experience will be an added advantage

  • Knowledge of SAP would be advantageous

  • General understanding of fleet principles and resourcing practices

Skills

  • Sound management of employee relations and the creation of a healthy IR climate
  • Effective coaching ability
  • Effective team management through team and individual development
  • Ability to show initiative within the confines of process adherence
  • Ability to make immediate decisions based on information gathering, knowledge of warehouse processes, and an understanding of the desired outcome
  • Ability to utilize technology
  • Strong ability to ensure the achievement of operational standards in terms of rate of work within the team

Attributes

  • Strong conflict resolution ability
  • Good attention to detail and high focus on accuracy
  • Strong communication skills
  • Strong customer service orientation with particular focus on service to the Driver
  • Creates an environment of dignity and respect.
  • Strong self-management skills
  • Mindset of continuous improvement
  • Highly self-motivated, self-disciplined and demonstrates ethical behaviour
  • Forklift license would be an advantage
  • Maintain a high level of Warehouse housekeeping.

How to Apply

Apply using the following link: https://ccba.erecruit.co/candidateapp/jobs/categories/

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