Sales Associate

Sales and Marketing Jobs in Ndola – Join Korridor as a Sales Associate

Korridor is seeking a dedicated Sales Associate to join our team in Ndola, Copperbelt, Zambia. This full-time opportunity is ideal for individuals passionate about customer service and sales, eager to contribute to a dynamic organisation. If you are looking for sales and marketing jobs in Ndola that offer growth and meaningful engagement with customers, this role provides an excellent platform to develop your career.

Position Overview – Sales and Marketing Jobs in Ndola

As a Sales Associate at Korridor, you will be the frontline representative responsible for delivering exceptional customer service. Your role will involve answering product and service inquiries, processing orders accurately, and maintaining customer accounts. You will collaborate closely with internal teams including Sales, Finance, and IT to ensure seamless service delivery and customer satisfaction.

Your responsibilities will also include managing inbound customer calls, resolving product or service issues efficiently, and preparing detailed reports. Building trust through open communication and going beyond customer expectations is essential to this role.

Key Responsibilities

• Serve as the first point of contact for customer queries and order processing.
• Open and maintain accurate customer accounts and profiles on the administrative platform.
• Coordinate between Sales, Finance, IT, and customers to resolve issues promptly.
• Identify and assess customer needs to provide tailored solutions and advice on available products.
• Handle complaints professionally, offering timely alternatives and ensuring follow-up until resolution.
• Maintain comprehensive records of customer interactions and transactions.
• Assist with order placement, refunds, and exchanges as required.
• Manage Omnibus and FICA compliance tasks.
• Perform ad hoc duties as assigned to support business operations.

Candidate Requirements

Academic and Professional Qualifications:

• National Senior Certificate is required.
• Additional certifications in relevant fields will be advantageous.
• Possession of a valid driver’s license and passport is mandatory.

Experience and Skills:

• Minimum of one year’s experience in sales roles.
• Excellent communication skills to engage effectively with customers and internal teams.
• Strong results orientation with a focus on meeting or exceeding sales targets.
• Customer-centric approach with the ability to build and maintain lasting relationships.
• Adaptability to evolving market conditions and customer demands.
• Proven problem-solving abilities to handle sales-related challenges.
• Team player with collaborative skills across departments.

Alignment with Korridor’s core values is essential:

• We say it, mean it, do it.
• We find a way.
• We change the game.
• We help each other thrive.

Benefits of Working at Korridor

At Korridor, we are committed to nurturing talent and supporting personal and professional growth. Our dynamic environment encourages continuous learning and offers development opportunities for individuals who demonstrate potential and align with our organisational culture. Joining Korridor means becoming part of a team that values innovation, collaboration, and mutual success.

How to Apply

Interested candidates are invited to submit their applications through the following link:

Apply for the Sales Associate Position at Korridor

Additional Information

| | | | --- | --- | | Location | Ndola, Copperbelt, Zambia | | Job Type | Full Time | | Job Category | Marketing & Public Relations |

How to Apply

Apply using the following link: https://korridor.zohorecruit.com/jobs/Careers/799799000003917015/Sales-Associate-Ndola-Zambia?source=CareerSite