Position: Receptionist
Location: Lusaka, Zambia
Job Summary
The Receptionist will serve as the first point of contact for clients, visitors, and other stakeholders, providing professional customer service while supporting front-office and administrative operations.
Key Responsibilities
Welcome and assist visitors, clients, and guests professionally.
Answer and direct telephone calls and enquiries.
Manage incoming and outgoing correspondence.
Maintain an organized and professional reception area.
Schedule appointments and meetings as required.
Maintain visitor and reception records.
Respond to emails and routine enquiries.
Direct visitors and enquiries to the appropriate departments.
Provide administrative support to the office.
Maintain confidentiality and professional standards at all times.
Requirements
Diploma or certificate in Front Office, Hospitality, Business Administration, or a related field.
Previous receptionist or customer-service experience is an advantage.
Excellent communication and interpersonal skills.
Professional appearance and positive attitude.
Good computer and organizational skills.
Ability to multitask and work in a busy environment.
How to Apply
Qualified candidates are invited to send their CVs CONTACT US
+260 974 985 498 | 0964 067 249
Apply by emailing: info@completestaffs.com
