Programme Associate – Financial Services and Insurance

The World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. WFP is seeking a Programme Associate to support its Financial Services and Insurance initiatives.

KEY ACCOUNTABILITIES

1. Programme Planning and Implementation Support

• Support the design, planning, implementation, and tracking of financial inclusion, savings, credit, insurance, and risk financing interventions.
• Assist in the preparation of annual workplans, budgets, implementation schedules, and activity tracking tools.
• Support the integration of financial services and insurance interventions across resilience, livelihoods, climate adaptation, social protection, and market systems programmes.
• Monitor implementation progress and support the timely resolution of operational issues affecting programme delivery.

2. Partnership and Stakeholder Coordination

• Support engagement and coordination with government ministries, regulatory bodies, financial service providers, insurance companies, private sector actors, and development partners.
• Organize technical meetings, stakeholder consultations, workshops, learning events, and partnership review meetings.
• Maintain stakeholder and partnership databases and monitor follow-up actions and commitments.
• Facilitate communication and coordination between Country Office, Field Offices, implementing partners, and external stakeholders.

3. Financial Services and Insurance Coordination

• Support the rollout and monitoring of savings, credit, insurance, and risk financing initiatives across programme areas.
• Assist in tracking insurance enrolment, premium payments, claims processing, payouts, and overall programme performance.
• Support implementation of sovereign and macro-level risk financing initiatives, including coordination related to African Risk Capacity (ARC) and other risk transfer mechanisms.
• Contribute to the documentation and analysis of innovative financial inclusion and insurance models to support programme learning and scale-up.

4. Monitoring, Reporting, and Knowledge Management

• Consolidate programme data from Field Offices, implementing partners, financial institutions, and insurance providers.
• Support monitoring, evaluation, reporting, and evidence generation activities related to financial inclusion and insurance interventions.
• Track, analyze, and report on programme indicators, targets, and results under the Country Strategic Plan and donor-funded projects.
• Prepare technical reports, briefs, presentations, lessons learned, case studies, success stories, and donor updates.
• Maintain knowledge repositories and support dissemination of best practices and programme learning.

5. Capacity Strengthening and Technical Support

• Support the development and adaptation of training materials, operational guidance, and technical tools.
• Coordinate capacity strengthening initiatives for WFP staff, implementing partners, government institutions, financial service providers, and insurance stakeholders.
• Support the organization and delivery of training sessions, technical workshops, and learning exchanges related to financial inclusion, insurance, and risk financing.
• Contribute to strengthening stakeholder understanding of financial literacy, insurance awareness, and integrated risk management approaches.

6. Resource Mobilization and Communications

• Support the development of concept notes, funding proposals, presentations, donor briefs, and partnership engagement materials.
• Assist in identifying emerging opportunities for programme growth, partnership development, and resource mobilization.
• Contribute to communication, visibility, and advocacy products that showcase programme achievements, innovations, and impact.
• Support preparation of information products for donors, government counterparts, and development partners.

7. Routine programme coordination and business processes

• Maintain financial-services and insurance workplans, activity schedules, cash forecasts, expenditure/contractual milestone trackers and routine programme action trackers.
• Coordinate routine FSP, insurer, CP and service-provider check-ins; prepare performance updates, record agreed actions and follow up outstanding actions and corrective measures.
• Maintain consolidated trackers for enrolment, coverage, premiums, claims, payouts, financial-service uptake and other agreed programme-performance measures.
• Support technical/programmatic inputs to partner/service-provider agreements, workplans, amendments, onboarding and periodic performance reviews in coordination with the Technical Specialist and relevant WFP functions.
• Coordinate programmatic verification and follow-up of implementation evidence/supporting documentation required for relevant service-provider/partner invoice and payment processes and escalate discrepancies.
• Prepare weekly management/OneNote updates, country briefs/factsheets, RMC/pipeline inputs, donor/quarterly/corporate-report inputs, concept note/NFR inputs and management presentations.
• Maintain financial-services/insurance programme files, partner records, dashboards and the authoritative thematic repository.
• Track actions arising from monitoring, partner/FSP performance reviews, oversight/assurance exercises and technical reviews and follow up to closure.
• Coordinate routine Field Office data/information requests and follow-up and escalate operational, partner or performance issues requiring Technical Specialist action.
• For macro/sovereign risk financing, provide coordination/data support to the Technical Specialist for technical assistance to SO1; SO1 retains operational accountability for ARC and related sovereign risk-financing processes.

QUALIFICATIONS & EXPERIENCE REQUIRED

Education:

• Completion of secondary education is required.
• A post-secondary certificate or university degree in Finance, Economics, Agricultural Economics, Banking, Insurance, Risk Management, Business Administration, Development Finance, Statistics or another relevant field is desirable.

Experience:

• At least six years of progressively responsible support experience in financial inclusion, banking, microfinance, savings and credit, insurance, agricultural finance, digital financial services, risk financing or related development programming.
• A relevant first university degree may substitute for some years of experience in line with WFP standards.

Knowledge & Skills:

• Good understanding of savings, credit, financial inclusion and insurance; strong numerical, data-management and analytical skills; experience maintaining programme trackers and partner follow-up systems; good report writing and stakeholder coordination skills; proficiency in Microsoft Office, particularly Excel, Word and PowerPoint.

Languages:

• Fluency (Level C) in English.

How to Apply

Apply using the following link: https://wd3.myworkdaysite.com/en-GB/recruiting/wfp/job_openings/job/Lusaka-Zambia-The-Republic-Of/Programme-Associate---Financial-Services-and-Insurance_JR127584