Recruit, train and onboard new phone-selling agents specialised in selling Sun King phones or any other available brands, with the support of Area Trade Developers
Maintain a good base of phone-selling agents as per set weekly, monthly and yearly goals
Help develop specific agents’ categories, managing them to scale.
2. Revenue and Productivity
Achieve set revenue goals on the number of units of phones sold by month and year
Meet the separate, specific set phone model goals, driving unique sales strategies aimed at growing each phone segment or model
Maintain minimum agent productivity targets, ensuring that each agent meets their goals.
3. Portfolio Repayment Management
Achievement of set monthly phone Quality of Sale goals
Drive interventions that will improve agent adherence to set sales and collections guidelines that improve performance
Execute phone replacement and warranty process to improve overall repayments and customer satisfaction
3. Agent Branding, Engagement and Support
Ensure that all phone selling agents are properly branded with all merchandise and collateral distributed timely and effectively.
Frequent agent meetings and visits to improve engagement, work on resolutions and build relationships
Ensure optimum stocking, achieving set inventory levels as well as adhering to set guidelines and processes.
4. Strategic Trade and Channel Activations
Together with the marketing team, plan for strategic activation and awareness campaigns to improve brand awareness and drive sales
Engage the phone selling agents in planning daily localised activities that are relevant to area operations, strengths and abilities
Plan for periodic campaigns and awards to motivate agents and improve channel growth and retention.
5. Team Management
Optimum staffing based on projected business growth and expansions
Proper and timely communication of goals to the direct reports, ensuring each one is aligned to expectation.
Periodic reviews and strategy setting with teams ensuring that the channel remains on track to deliver set goals
Mentoring the team and keeping them motivated for optimum performance and retention.
You might be a strong candidate if you have:
Hold a degree in a business-related field or have a minimum of six (6) years working in a field sales role in the FMCG, microfinance, banking or telecom industries.
A strong background in agent management and channel development with a bias towards devices.
Are a strong team player with great people skills to mentor teams to deliver on expectations.
Deep knowledge of both urban and peri-urban and rural markets.
Basic digital literacy (CRM, stock tools).
Strong communication and problem-solving abilities.
Willingness to travel extensively (5 days/week in the field).
Are comfortable working with MS Excel and PowerPoint.
What Sun King offers:
Professional growth in a dynamic, rapidly expanding, high-social-impact industry
An open-minded, collaborative culture with enthusiastic colleagues driven by the challenge of
innovation and making a profound impact on people and the planet.
A truly multicultural experience: you will have the chance to work with and learn from people from
different geographies, nationalities, and backgrounds.
Structured, tailored learning and development programs that help you become a better leader, manager,
and professional through the Sun King Center for Leadership.
