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Mupapa Wood
Mupapa Wood

Operations Administrator

Lusaka

Full-Time

Mid-Level

Certificate/Diploma

Posted 3 days ago

Due in 8 days (4 Sept)

Administration

About the Role

Looking for a detail-oriented Operations Administrator to support smooth day-to-day running of the workshop — acting as the link between production, procurement, sales, and management. The goal is to ensure jobs are tracked, materials are accounted for, paperwork is done, and deadlines are met.

Key Responsibilities

1. Production Administration & Job Tracking

  • Raise and track job cards/work orders for production, repairs, and upholstery
  • Maintain production schedules and update progress with the Workshop Manager
  • Record daily output, downtime, rework, and completion status per job
  • Coordinate delivery and installation schedules with Sales/Logistics

2. Materials & Inventory Control

  • Raise material requisitions for timber, boards, hardware, upholstery, adhesives, finishes
  • Maintain stock records and do regular cycle counts in the workshop store
  • Receive goods, check GRNs, and report shortages/damages
  • Monitor material usage vs. job costing to help reduce waste

3. Documentation & Reporting

  • Prepare delivery notes and job completion reports
  • Maintain customer files, technical drawings, cut lists, and specifications
  • Compile weekly production reports, material usage reports, and KPI dashboards for management
  • File and archive all workshop records

4. Client & Team Coordination

  • First point of contact for workshop-related queries from Sales and Clients
  • Communicate job status updates, lead times, and delays to relevant teams
  • Support the Workshop Manager with staff attendance, leave records, and timesheets

5. Quality, Safety & Compliance

  • Ensure all paperwork follows quality procedures
  • Maintain records for equipment maintenance and safety checks
  • Enforce documentation for PPE issuance and incident reporting

Requirements

  • Diploma/Certificate in Business Administration, Supply Chain, or related field (trade background in carpentry is an advantage)
  • 2–3 years in a workshop, factory, or manufacturing admin role; furniture/wood industry experience preferred
  • Proficient in MS Excel, Word, and inventory systems; ERP experience a plus
  • Ability to read basic drawings, cut lists, and BOQs
  • Good numeracy for costing and stock reconciliation
  • Soft skills: highly organised, good communicator, problem-solver, able to work under pressure and meet deadlines

How to Apply

If you think you are the person for either of these roles, please mail your CV and cover letter

Application Deadline: 4 September 2026

Apply by emailing: info@mupapawood.com