HERO CONTROL SYSTEM (HCS) LTD

O’SENSE SALES EXECUTIVE – SME ACQUISITION

O’Sense | Sales & Business Development

Position Details

| | | | --- | --- | | Company | Hero Control System (HCS) LTD | | Product | O’Sense | | Department | Sales & Business Development | | Reports to | Chief Operating Officer / Commercial Lead | | Location | Lusaka, Zambia | | Employment | Full-time |

1. Job Purpose

The Sales Executive will acquire new SME customers through field prospecting, decision-maker engagement, needs analysis, O’Sense demonstrations, conversion and customer expansion.

Key Responsibilities

• Identify and build a database of potential SME customers.
• Conduct daily field prospecting, calls, WhatsApp outreach and business visits.
• Identify owners, directors and decision-makers.
• Understand problems involving payroll, sales follow-up, stock, invoicing, bookkeeping and administration.
• Match the customer’s immediate problem to the most relevant O’Sense application.
• Conduct practical product demonstrations and explain O’Sense in simple business language.
• Prepare proposals, follow up prospects, handle objections and close sales within approved parameters.
• Ensure customer activation and onboarding.
• Identify cross-selling and upselling opportunities after the initial sale.

Primary Target Market

• Retail businesses
• Wholesalers and distributors
• Professional service businesses
• General SMEs
• Growing owner-managed businesses
• Businesses relying heavily on spreadsheets, notebooks and WhatsApp.

Primary O’Sense Focus

• SalesOps – clients, pipeline and sales intelligence.
• Inventory – product catalogue, stock, quotations and online store.
• Xeel – employee management, payroll, payslips, leave and attendance.
• MoneySense – books and financial visibility.

Required Qualifications & Experience

• Grade 12 certificate or equivalent.
• Diploma/degree in Business, Marketing, Sales, IT or related field is an advantage.
• Minimum 2 years’ proven sales/business development experience.
• Experience meeting sales targets is strongly preferred.
• Technology, telecommunications, financial services, business services or SaaS sales experience is an advantage.

Skills & Competencies

• Strong communication and negotiation.
• Prospecting and lead generation.
• Customer relationship management.
• Presentation and demonstration ability.
• Business problem identification.
• Digital and WhatsApp proficiency.
• Strong follow-up discipline.
• Self-management, resilience and initiative.

Performance Targets – Initial 90-Day Pilot

| | | | --- | --- | | KPI | Initial Monthly Target | | Businesses researched | 100 | | Businesses contacted | 75 | | Meaningful conversations | 30 | | Qualified prospects | 15 | | Demonstrations | 10 | | Free registrations | 8 | | New paying customers | 3–5 | | CRM records updated | 100% |

Compensation

Proposed: K3,000 monthly base salary + K500 field/communication allowance. Proposed performance commission: 10% of qualifying cash collected from new customers during their first three months, subject to HCS approval and confirmation of O’Sense pricing and gross-margin economics.

Selection Process

Shortlisted candidates should complete a practical sales assessment covering prospecting, needs discovery, a short O’Sense pitch, objection handling and ability to secure a next step.

Operational software for your business. Built on the WhatsApp you already use.

• How To Apply: Email: Amin@hcsys.co
• Closing Date: 30th September, 2026

How to Apply

Apply by emailing: Amin@hcsys.co