National Parts Sales Manager

Job Title: National Parts Sales Manager

Reports To:

General Manager

Job Overview

Our client in the sales industry is looking for an experienced and commercially driven National Parts Sales Manager to lead a national parts sales operation. The successful candidate will be responsible for driving revenue growth, maximizing profitability, optimizing inventory management, and ensuring exceptional customer service across a multi-branch network. This role requires a strategic leader with extensive experience in automotive parts sales, strong commercial acumen, and the ability to develop high-performing teams while delivering operational excellence.

Key Responsibilities

Parts Sales Strategy & Revenue Growth

• Develop and implement national parts sales strategies to achieve revenue, profitability, and market share objectives.
• Identify and pursue new business opportunities with fleet operators, corporate clients, independent workshops, and other strategic customers.
• Collaborate with vehicle sales and aftersales teams to maximize cross-selling opportunities.
• Monitor competitor activity, pricing trends, and market developments to maintain a competitive advantage.
• Develop pricing strategies and promotional initiatives to increase sales and customer retention.

Team Leadership & Performance Management

• Lead, mentor, and develop a national team of parts sales professionals, branch managers, and internal sales consultants.
• Establish clear performance objectives and key performance indicators (KPIs).
• Conduct regular performance reviews, coaching sessions, and skills development initiatives.
• Foster a culture of accountability, collaboration, customer service excellence, and continuous improvement.
• Support succession planning and talent development across the parts division.

Inventory & Supply Chain Management

• Oversee national inventory planning to ensure optimal stock availability while minimizing excess inventory and obsolete stock.
• Work closely with procurement and logistics teams to improve ordering, receiving, and distribution processes.
• Implement effective inventory control procedures and conduct regular stock audits.
• Monitor inventory turnover, stock ageing, and replenishment cycles to maximize operational efficiency.
• Ensure accurate forecasting based on historical sales trends and future demand.

Sales Analysis & Reporting

• Analyse sales performance, margins, inventory turnover, and profitability to identify growth opportunities.
• Prepare detailed monthly, quarterly, and annual management reports.
• Produce accurate sales forecasts and inventory planning reports.
• Present strategic recommendations to senior management based on market and operational analysis.
• Monitor departmental budgets and recommend cost-saving initiatives where appropriate.

Customer & Stakeholder Relationship Management

• Build and maintain strong relationships with key customers, fleet operators, workshops, suppliers, and other business partners.
• Support regional branches with technical product guidance, sales support, and customer service initiatives.
• Manage high-value customer negotiations and resolve escalated service issues professionally.
• Ensure consistently high levels of customer satisfaction across all locations.

Marketing & Business Development

• Partner with the marketing team to develop and implement promotional campaigns, loyalty programmes, and seasonal sales initiatives.
• Support brand awareness activities to strengthen market presence within the automotive aftermarket.
• Represent the organisation at supplier meetings, industry events, exhibitions, and trade shows.
• Identify emerging market opportunities and recommend new product or service offerings.

Compliance & Operational Excellence

• Ensure compliance with industry standards, warranty policies, and operational procedures.
• Maintain accurate pricing structures, inventory records, and sales documentation.
• Develop and implement standard operating procedures to ensure consistency across all branches.
• Monitor compliance with internal controls, inventory policies, and organisational standards.
• Drive continuous improvement initiatives that enhance operational efficiency and customer service delivery.

Key Competencies & Skills

• Extensive knowledge of automotive parts, OEM products, and aftermarket components.
• Strong commercial acumen with the ability to grow revenue and maximize profitability.
• Proven leadership and people management skills across multiple locations.
• Excellent analytical, forecasting, and reporting abilities.
• Strong inventory planning and supply chain management expertise.
• Exceptional customer relationship and stakeholder management skills.
• Sound understanding of automotive marketing and promotional strategies.
• Excellent negotiation, communication, and presentation skills.
• High attention to detail with strong organisational abilities.
• Ability to work independently while managing multiple priorities in a fast-paced environment.
• Strong problem-solving and decision-making capabilities.
• High level of integrity, professionalism, and accountability.

Qualifications & Experience

• Minimum of 5–8 years' experience in automotive parts sales management, preferably within a multi-branch automotive environment.
• Demonstrated success in achieving or exceeding national parts sales and profitability targets.
• Bachelor's Degree in Business Administration, Supply Chain Management, Logistics, Marketing, or a related field is advantageous.
• Valid driver's licence.
• Strong proficiency in ERP systems, inventory management software, Microsoft Excel, and other Microsoft Office applications.
• Proven experience in inventory optimisation, forecasting, and national sales leadership.

What We Offer

• Competitive remuneration package.
• Opportunities for professional growth and career advancement.
• A dynamic, collaborative, and performance-driven working environment.
• The opportunity to make a significant impact by leading a national parts sales function and driving business growth.

How to Apply

Apply using the following link: https://www.recruitmentmattersafrica.com/careers/?job_id=z5G7h3l6a1kMvyS65NP3c_jpZH-C896XyZoE9X0JdBs=