Housekeeping Supervisor

Housekeeping Supervisors oversee the housekeeping team, ensuring cleanliness standards are maintained throughout the hotel.

Team Supervision:

• Supervise, train, and schedule housekeeping staff (room attendants, cleaners, laundry attendants).

Room Inspections:

• Inspect guest rooms and public areas to ensure cleanliness standards are met.

Task Assignment:

• Assign daily tasks to room attendants and monitor their performance.

Inventory Management:

• Manage inventory of linen, amenities, and cleaning supplies, ensuring adequate stock levels.

Lost and Found:

• Manage the lost and found process, ensuring items are logged and stored securely.

Maintenance Coordination:

• Report maintenance issues to the engineering department and follow up on repairs.

Guest Relations:

• Address guest requests and complaints related to housekeeping services.

Training:

• Train new staff on cleaning procedures, safety protocols, and service standards.

Reporting:

• Prepare shift reports on room statuses, staffing, and incidents.

Minimum Requirements:

• Full Grade 12 Certificate.
• Relevant academic or professional qualifications for specialised positions.
• Previous experience in the hotel or hospitality industry is an added advantage.
• Good communication and customer service skills.
• Ability to work under pressure and as part of a team.
• Applicants must be hardworking, honest, reliable, and self-motivated.

How to Apply

Interested candidates should submit an updated CV and application letter, clearly indicating the position and preferred location (Lusaka or Kitwe).

WHATSAPP

0765 512 881

OFFICE LOCATIONS

LUSAKA OFFICE

Plot No. 12345, Cairo Road Lusaka, Zambia

KITWE OFFICE

Plot No. 6789, Freedom Avenue Kitwe, Zambia