Job Overview
Beachfront Hills is seeking a Front Office Supervisor to oversee the front desk operations and ensure exceptional guest experiences.
Responsibilities
Oversee the front desk team to ensure smooth check-in/check-out processes.
Handle guest complaints and complex reservation issues.
Allocate rooms based on guest preferences and availability.
Train and coach receptionists on customer service standards.
Monitor the daily room status and coordinate with housekeeping.
Qualifications
Proven experience in a front office supervisory role.
Excellent customer service and communication skills.
Ability to handle guest complaints effectively.
Strong organizational and problem-solving skills.
Familiarity with hotel reservation systems.
How to Apply
To apply, please send your CV and cover letter
Apply by emailing: eliveogen@gmail.com
