Front Office Receptionist

Company Overview

Orbit Apartments, located in Mitengo, Ndola, Copperbelt, Zambia, is currently seeking dedicated and enthusiastic individuals for multiple full-time hospitality jobs in Ndola. We invite hardworking and trustworthy candidates to join our team and contribute to maintaining a clean, welcoming, and comfortable environment for our guests and residents.

Responsibilities

• Welcome guests and deliver professional customer service.
• Manage reservations, check-ins, check-outs, and guest inquiries.
• Answer telephone calls and respond to messages courteously.
• Maintain accurate guest records and booking information.
• Handle guest requests and resolve complaints politely.
• Coordinate with housekeeping, laundry, and other departments for smooth operations.

Qualifications and Requirements

• Excellent communication and interpersonal skills.
• Friendly, professional appearance and demeanor.
• Basic computer proficiency and strong organizational skills.
• Honest, responsible, and customer-oriented.
• Previous experience in reception or hospitality is a plus.

What Orbit Apartments Values in Candidates

• Honesty and integrity in all tasks.
• Professionalism coupled with a positive attitude.
• Strong communication skills and ability to work well in teams.
• Commitment to cleanliness and outstanding service delivery.
• Attention to detail and a sense of responsibility.
• Eagerness to learn and grow within the organisation.

How to Apply

Interested and qualified candidates are encouraged to apply by submitting a detailed CV. Please clearly specify the position you are applying for.

Application Method: Send your CV via WhatsApp to +260 968 383 878.

Application Deadline: 31 October 2026