About the role
The Document Controller will support the Training Head in developing, organizing, and maintaining all company documentation related to operational processes, Standard Operating Procedures (SOPs), Supplementary Information Files (SIFs), and training materials. The role ensures all documents are properly formatted, version-controlled, updated, and stored in compliance with company standards and regulatory requirements.
The ideal candidate should be highly organized, detail-oriented, proactive, and capable of managing multiple documentation processes while maintaining confidentiality and quality standards.
Minimum Requirements
Key Competencies
Excellent communication and coordination skills
Strong technical writing and document formatting abilities
Advanced proficiency in Word, Excel, and document management systems
Strong attention to detail and accuracy
Ability to manage deadlines and multiple document updates
Proactive and process-oriented mindset
High integrity, professionalism, and confidentiality
Strong interpersonal and analytical skills
Key Responsibilities
Develop, edit, format, and maintain SOPs and process documentation
Manage and maintain Excel-based Supplementary Information Files (SIFs)
Implement document control systems including version control, filing, storage, and retrieval
Ensure all documents meet company quality and formatting standards
Coordinate document reviews, approvals, and distribution across departments
Maintain audit trails and ensure compliance with document retention policies
Support continuous improvement in document management processes
Prepare periodic and ad-hoc documentation reports for management
Work Environment
Primarily office-based with occasional site visits
Willingness to travel when required
Overtime or standby duties may occasionally be necessary to meet deadlines
Compliance
All duties must be performed in accordance with company policies, procedures, and relevant legislation, including the Occupational Health and Safety Act.
Requirements
Certificate in Quality Management, Document Control, or Records Management
Diploma qualification will be an added advantage
Valid unendorsed Code EB Driver’s License
Advanced computer skills in MS Office/WPS Office
Minimum 3 years’ relevant work experience
AboutDBK Management Consulting Limited
A wholly Zambian owned and operated Management Consulting Company with over 32 years of promoter experience in Human Capital Management
How to Apply
Apply using the following link: https://dbkrecruitment.com/jobs/document-controller/516c40?
