Dispatch Manager Jumbo

To control the dispatch area and functions and to ensure correct methods are followed for containers, clients vehicles, packing for couriers and own transport deliveries.

FUNCTIONS / RESPONSIBILITIES:

Manage Dispatch Team

• Employees are assessed on work performance monthly
• Performance appraisals conducted when required
• Effective staff meetings are scheduled and conducted weekly
• Disciplinary code is effectively and fairly implemented
• Dispatch is manned adequately at all times
• Workload is fairly and sufficiently distributed to meet deadlines timeously

Manage exports

• Maintain honesty and integrity
• Packing and transporting of goods is completed efficiently, timeously and with no damages
• The correct goods are delivered according to the customer correctly checked order / invoice.
• Returns are checked against paperwork to ensure accuracy and the correct returns procedure is followed.
• Deliveries are planned by taking into most economical and effective routes; fuel costs are kept to a minimum.

Manage Transport

• Manage the courier service for all non-export orders, ensure customer goods are dispatched without damages and are on time.
• Manage the stores delivery transport for all local orders, ensure customer goods are dispatched without damages and are on time.
• Ensure the maintenance of the local delivery vehicles
• Ensure only accredited courier companies are utilized

Safety and Security

• Ensure that staff is trained on all relevant safety procedures as per OHS Act in liaison with L&D Team
• All incidents are reported to the risk team

Shrinkage and Profitability Control

• Demonstrate consistent application of internal policies and procedures
• Escalate identified problems
• Report suspicious occurrences or people security personnel
• Verify information on all paperwork received thoroughly to ensure correct information with regards to government grants

Requirements:

Qualification:

• Minimum grade 12 or Equivalent
• Tertiary qualification would be advantageous

Experience:

• Sound knowledge of Policies and Procedures related to Liquor and Administration
• Knowledge and understanding of health and safety legislative requirements would be advantageous
• experience in store core operations, in a similar environment or a related role
• 2 years FMCG/retail experience – preferably
• 1-2 Years management experience
• Advanced Microsoft Office skills – advanced Excel is essential
• Valid Driver’s license
• Ability to Work Without Supervision

Competencies and Skills

• Excellent communication skills
• Analytical ability
• Ability to work under pressure and be deadline focused.
• Good interpersonal skills
• Must show willingness to learn and work in a Team environment.
• Excellent attention to detail & planning and organizing skills
• Excellent verbal and written communication
• Hard working, reliable and responsible
• Manage time effectively to meet deadlines
• Ability to coach and explain work related matters to coworkers
• Work well with others under busy or stressful situations
• Adapt well to change
• Well organized and systematic

“Employment Equity Policy Requirements may be applicable”

Massmart is an equal opportunity employer and encourages all people including people with disabilities to apply for the role. Due to the volume of applications we receive, should you not hear from us within 14 days of your application, kindly consider your application unsuccessful.

Please note that only the following information is required in your CV: Contact details (email and contact number); Full name; Date of birth; Race; Gender; Disability status; Location (Current city/town of residence); Qualifications and training; Work experience; Memberships (if any); Personal and technical skills, including computer literacy.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Massmart Holdings Limited and all its subsidiaries and all affiliated companies (“Massmart”), to process your personal information in order for Massmart to consider your application for this position. All Personal Information that you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period. To read more about our privacy policy and how we process your information, please visit https://www.massmart.co.za/privacy-policy

How to Apply

Apply using the following link: https://www.linkedin.com/jobs/view/4444521611