Customer Service Representative

Exciting Customer Service Jobs in Lusaka at DimeWell

DimeWell, The Well of Finance, is pleased to announce new customer service jobs in Lusaka for motivated and qualified candidates. We are seeking to fill four full-time positions for Online Operators, Customer Service Representatives, and Tellers at our Lusaka office located at House of DoDo, CBU Lusaka Campus.

About the Opportunity

Join a dynamic team dedicated to delivering exceptional financial services. As part of DimeWell, you will contribute to a growing company that values operational excellence and customer satisfaction. These roles offer a chance to develop your career in the customer service and retail sales sectors within Lusaka.

Qualifications and Experience

• Minimum Grade 12 certificate with at least 5 credits, including Mathematics and English.
• Relevant certificate, diploma, or degree is an advantage.
• Preferred 1 to 2 years of relevant work experience.
• Proficiency in Microsoft Office and general computer literacy.
• Preference given to applicants residing in Foxdale, areas near CBU Lusaka Campus, and Kwamwena.

Key Skills for Customer Service Jobs in Lusaka

• Excellence in customer service delivery.
• Accurate cash handling and reconciliation skills.
• Experience with loan processing is beneficial.
• Strong communication skills and attention to detail.
• Integrity, reliability, and ability to work well in a team environment.

Training and Development

Successful candidates will receive comprehensive training focused on customer service, operational excellence, and continuous improvement to support career growth and professional development.

How to Apply

Interested applicants are encouraged to submit their CV and cover letter via email to: dimewell.hq@dimewell.co.zm. Please ensure your application highlights your relevant qualifications and experience.

Application Deadline

All applications must be received by 16 November 2026. Early applications are encouraged as positions will be filled promptly.

Why Join DimeWell?

Grow your career with DimeWell – The Well of Finance. We are committed to fostering an inclusive and supportive workplace where your skills and dedication are valued.

How to Apply

Apply by emailing: dimewell.hq@dimewell.co.zm