Position: Chief Operations Officer (COO)
Location: Lusaka, Zambia
Job Summary:
The Chief Operations Officer will provide strategic and operational leadership across the organization, ensuring efficient business operations, strong performance, effective resource utilization, and achievement of organizational objectives.
Key Responsibilities:
Develop and implement operational strategies aligned with business goals.
Oversee day-to-day business operations and ensure efficient service delivery.
Establish and monitor operational performance targets and KPIs.
Lead and coordinate departmental managers and teams.
Identify opportunities to improve efficiency, productivity, and profitability.
Develop and manage operational budgets and resources.
Ensure compliance with company policies, procedures, and applicable regulations.
Monitor risks and implement appropriate mitigation measures.
Prepare operational reports and provide strategic recommendations to senior management.
Foster a positive, accountable, and performance-driven organizational culture.
Requirements:
Bachelor’s Degree in Business Administration, Operations Management, or a related field; a Master’s Degree is an advantage.
Significant senior-level management and operations experience.
Strong leadership, strategic planning, and decision-making skills.
Excellent financial, analytical, communication, and problem-solving abilities.
Proven ability to manage teams and drive organizational performance.
How to Apply
Qualified candidates are invited to send their CVs CONTACT US
+260 974 985 498 | 0964 067 249
Apply by emailing: info@completestaffs.com
