General Responsibilities

• Greet guests warmly and deliver excellent customer service.
• Anticipate guest needs and resolve complaints quickly.
• Communicate clearly with guests, colleagues, and other departments.
• Follow Standard Operating Procedures (SOPs) and safety protocols.
• Maintain cleanliness, hygiene, and proper grooming standards.
• Handle payments, reservations, and equipment correctly.
• Work as a team player and support colleagues during peak times.
• Stay flexible, multitask, and adapt to changing situations.
• Protect guest privacy and represent the brand positively.
• Upsell services and help control costs and waste.

Join Chef Alaa

How to Apply

To apply, please contact Chef Alaa via phone: +260 969060666.