Business Development Executive

Why EFT Corporation

At EFT Corporation, success starts with people. Our team of 290+ professionals works across the United Kingdom, South Africa, Zambia, Ghana, Kenya, Mauritius, Zimbabwe, and India, bringing together deep local knowledge and shared ambition. With over 25 years of experience, we partner with more than 100 financial institutions to deliver secure, modern payment solutions that improve access and make everyday transactions easier. We’re building the future of payments through smart technology, strong partnerships, and a clear focus on progress.

Why You’ll Love Working Here:

• Career Development: We invest in your future by providing continuous learning, mentorship, and growth opportunities.
• Work-Life Balance: We support flexible work arrangements and wellness programs to ensure you can thrive both professionally and personally.
• Impact-Driven Work: Be part of a company driving innovation and transforming financial services across Africa.
• Diversity, Equity & Inclusion Commitment: Be part of a workplace where everyone feels valued and appreciated

Your Role

Zambia’s Business Development Executive will be the commercial leader responsible for our growth and market dominance in the region. This is a strategic role that demands a focus on aggressively hunting new opportunities while providing deep, strategic leadership to our most critical accounts. The successful candidate will own the P&L for the territory, requiring expert navigation of Zambia’s unique regulatory and competitive landscape. The ideal candidate will be a sales professional who is able to build C-suite relationships, negotiate complex multi-stakeholder deals and ensure operational excellence through seamless internal collaboration. This role carries inherent leadership responsibility, guiding junior team members and shaping our local commercial strategy, drive new revenue growth across EFT Corporation’s fintech and payments product portfolio and involves identifying and closing new business opportunities, nurturing client relationships, and delivering commercial success in key African markets.

What You’ll Do

Strategic Leadership & Commercial Target Ownership:

• Develop and execute Zambia’s annual commercial strategy with full accountability for meeting and exceeding all pipeline, sales and revenue targets.
• Provide commercial leadership and mentorship to the Junior Business development and account executive team
• Act as EFT’s external representative in Zambia, building our brand and influence within the financial services ecosystem.
• Serve as the ultimate point of escalation and relationship owner for key accounts, ensuring exceptional client retention and satisfaction.

Win New Logos:

• Hunt and close new logos across banks, telcos, fintechs, merchants and government.
• Position EFT’s portfolio against the competition, knowing exactly where and how we win in Zambia.
• Lead tender and proposal responses for bank and government, from RFP to signed contract.

Manage and Grow Existing Clients:

• Manage key accounts day to day as the main point of contact for service, escalations and account planning.
• Retain and grow existing clients through strong relationships and excellent service.
• Upsell value-added services and core platform upgrades across the installed base.
• Take new products to market with global partners such as Visa, Mastercard, ACI Worldwide, Thales and Verifone.
• Build joint propositions with partners and bring new and emerging vendors into the ecosystem.
• Work with our technical teams and strategic partners to grow our product offering and sharpen our market positioning.

Strategic Account Management & Revenue Expansion:

• Balance new client acquisition with deep, strategic account management of our existing portfolio of key banks, fintechs, and merchants.
• Protect and grow revenue from the installed base by proactively identifying and executing upsell and cross-sell initiatives (e.g., platform adoption, BIN sponsorship deals).
• Serve as the ultimate point of escalation and relationship owner for key accounts, ensuring exceptional client retention and satisfaction.

Sales Performance & Revenue Growth:

• Leverage and build upon proven experience in the Zambian fintech/payments landscape, including in-depth knowledge of key competitors, partners and network schemes.
• Navigate Bank of Zambia (BoZ) regulations confidently, particularly concerning PSP/Switch licensing and compliance, ensuring all commercial activities are fully aligned.
• Lead complex, multi-stakeholder negotiations with clients, technology vendors, banking partners, and network schemes.

Operational Execution & Internal Collaboration:

• Bridge sales and technical execution by coordinating between clients and internal teams to ensure successful project implementation.
• Employ data-driven pipeline management, utilising CRM tools to maintain pipeline hygiene, deliver accurate forecasts, and provide strategic insights to leadership.
• Collaborate effectively as an internal advocate across Finance, Legal, Technical, and Compliance teams to unblock deals, resolve client issues, and ensure smooth service delivery.
• Own the end-to-end commercial cycle, including proactive debtors’ management to ensure timely collections, maintain cash flow, and resolve disputes.
• Track fintech trends and successful use cases across Africa and turn them into new opportunities in Zambia.
• Contribute to Zambia’s sales strategy, bringing client and competitor insight into planning.

What We’re Looking For

• Bachelor’s degree in business administration, sales or marketing, economics or equivalent; an MBA is advantageous.
• Proven experience in a sales/ business development role with a verifiable track record of not only meeting but consistently exceeding significant annual revenue targets.
• Minimum of 7+ years of progressive B2B sales, business development, and strategic account management experience within fintech, payments, or banking in Zambia.
• Demonstrated expertise in the Zambian market: proven network, understanding of BoZ regulatory environment, and knowledge of the local competitive and partner ecosystem.
• Advanced proficiency in Microsoft (MS) 365 and CRM software (e.g. HubSpot, Jira, Salesforce) for pipeline management and reporting.
• Outstanding communication, presentation, and interpersonal skills, with the ability to influence at the C-suite level.
• Expertise in negotiating and closing complex, high-value deals and partnership agreements involving multiple stakeholders.
• Exceptional financial and business acumen, with experience managing account P&L and debtors.
• Commitment to excellent customer service.
• Demonstrated ability to close complex deals with banks, PSPs, merchants, or financial institutions.
• Solid understanding of the digital payments and embedded finance ecosystem.
• Strong interpersonal and communication skills, with a collaborative mindset.
• Willingness to travel across Africa as required.

Our Benefits

• Celebrate Your Special Day: Enjoy a dedicated day off to celebrate your birthday.
• Wellbeing Matters: Maintain a healthy work-life balance with up to 3 days of wellbeing leave annually.
• Family Comes First: Support your loved ones when it matters most with up to 20 days of family responsibility leave.

Our Values

• Empowerment
  We trust our team to lead, make decisions, and drive outcomes.
• Financial Inclusion for All
  We build payment solutions that broaden access and support diversity.
• Technology with Purpose
  We design tech that simplifies and improves every transaction.
• Customer-Centric
  Our customers are at the heart of everything we do.

Join EFT Corporation and help shape simpler, more inclusive payments for millions across Africa.

Ready to make your mark? Apply Now

How to Apply

Apply using the following link: https://www.eftcorp.com/job-openings/business-development-executive-zambia