Business Development & Operations Manager
Location: Lusaka
Employment Type: Full-Time
We are seeking a dynamic and results-driven Business Development & Operations Manager to oversee and expand a growing business portfolio in Lusaka. The role will support and manage multiple business ventures, including:
Fully Furnished Apartments (Short- and Long-Term Rentals)
Luxury Spa (Startup Phase)
Furniture Business (Startup Phase)
This position requires a highly organized professional who can effectively manage daily operations while also driving business growth, partnerships, and revenue generation.
Key Responsibilities
Operations Management
Oversee day-to-day operations of the furnished apartments and support staff
Implement operational systems, procedures, and reporting structures
Ensure high standards of service delivery and operational efficiency
Business Development
Identify and pursue new business opportunities and partnerships
Develop and execute sales and marketing strategies to increase revenue
Build and maintain strong relationships with corporate clients and partners
Startup Development
Assist in the setup and launch of the luxury spa and furniture business
Identify suppliers, establish vendor relationships, and support operational setup
Develop operational guidelines and performance targets
Reporting & Financial Oversight
Monitor operational expenses and budgets
Prepare regular performance and financial reports for management
Track key performance indicators and recommend improvements
Minimum Requirements & Qualifications
Proven experience in business development, operations management, or a similar role
Strong background in sales strategy, client relationship management, and revenue growth
Excellent financial understanding and reporting ability
Strong communication, negotiation, and presentation skills
Ability to analyze market trends and develop growth-oriented strategies
Experience in hospitality, property management, retail, or startup environments is highly desirable
Experience with CRM systems, data analysis, and market research tools is an advantage
Bachelor’s degree in Business Administration, Marketing, or a related field preferred
High level of integrity, accountability, and ability to work independently
What We Offer
Performance-based incentives
Opportunity to grow with an expanding business group
Leadership role with long-term growth potential
How to Apply
Apply using the following link: https://gozambiajobs.com/jobs/586415641-business-development-operations-manager
