Background

Right to Care Zambia (RTCZ) has been at the forefront of public health innovation since our incorporation in 2016, providing high-impact direct service delivery and technical assistance in partnership with the Ministry of Health. Headquartered in Lusaka, we operate across the country bringing quality healthcare closer to communities.

Guided by our 2026-2030 strategic plan, we are committed to strengthening health systems and improving lives through comprehensive HIV/AIDS prevention, care, and treatment, maternal and child health, and rapid epidemic response. Our integrated approach also includes malaria and TB control, public health research, social behaviour change, laboratory services, pharmaceutical supply chain management, and addressing non-communicable diseases. As we continue to grow, we remain dedicated to excellence, collaboration, and sustainable impact in every community we serve.

Position Details

Job Title: Business Analyst

Location: Lusaka

No. of Vacancies: 01

Contract Type: Fixed Term

Reporting To: Senior Software Developer

Date Advertised: 10 September 2026

Contact Email: Vacancy19@righttocare.org

Overall Responsibility

The Business Analyst will work closely with MoH, ZAMMSA, Smart Zambia and end users to collect and analyse business and business intelligence (BI) requirements, evaluate requirements from technical and business perspectives, and translate user requirements into clear functional and technical specifications and user stories for the development team.

The role will also analyse existing business processes and workflows for eLMIS, WarehouseXpert and SmartCare, support solution design, prepare process maps and specification documents, support data analysis and reporting, coordinate stakeholder requirements-gathering sessions, support testing and user acceptance testing, and contribute to system deployment, user training, documentation and continuous improvement.

Qualifications and Experience

Minimum Required Qualifications and Experience

• A bachelor’s degree from an accredited tertiary institution in Business Analysis, Information Systems, Computer Science, Business Administration or a related field.
• Skills in requirements analysis, data analysis and business process modelling.
• Three (3) years’ experience in business analysis or a related role, including requirements elicitation and documentation, business process analysis and stakeholder engagement.
• Experience with data analysis and reporting tools.
• Familiarity with the software development lifecycle (SDLC) and agile methodologies.
• High proficiency in the Microsoft Office suite and other software tools.

Desirable Qualifications and Experience

• A postgraduate qualification from an accredited tertiary institution in a related field.
• Professional certifications such as CBAP/CCBA, Agile/Scrum, ITIL or a data analytics certification.
• Five (5) years’ experience in business analysis, including exposure to health information or supply chain systems, e.g., eLMIS and SmartCare Pro.
• Experience preparing reports and dashboards and working with SQL or business intelligence tools.
• Prior experience with USG-funded projects preferred.

Technical and Behavioural Competencies

• Analytical and Critical Thinking
• Requirements Elicitation and Stakeholder Engagement
• Planning and Execution
• Attention to Detail and Quality
• Communication and Documentation

How to Apply

Application Procedure

Applications in the form of a cover letter and CV must be submitted

Applications must be submitted not later than 15 September 2026.

Only shortlisted candidates will be contacted.

Apply by emailing: Vacancy19@righttocare.org