Assistant – Stores / Counter Sales

Assistant Stores Counter Sales Jobs in Kitwe – Join E.I.S. Ltd

E.I.S. Ltd, a reputable Engineering, Contracting, and Manufacturing Company based in Kitwe, Copperbelt, Zambia, is seeking dedicated and qualified individuals for the role of Assistant – Stores / Counter Sales. This full-time position offers a valuable opportunity for motivated professionals to contribute to both sales and inventory management functions within a dynamic retail environment. If you are looking for assistant stores counter sales jobs in Kitwe, this role could be the perfect match for your skills and career goals.

Key Responsibilities in Assistant Stores Counter Sales Jobs in Kitwe

Counter Sales Duties:

• Welcome and assist walk-in customers while professionally handling telephone enquiries.
• Understand customer needs and recommend appropriate electrical and instrumentation products.
• Provide accurate product details including specifications, applications, pricing, and stock availability.
• Prepare quotations, process orders, generate invoices, and manage payment transactions efficiently.
• Operate Point of Sale (POS) systems to process sales, returns, and exchanges with accuracy.
• Identify opportunities for upselling and cross-selling to enhance sales performance.
• Maintain strong customer relationships to ensure an excellent shopping experience.

Stores and Inventory Management Responsibilities:

• Receive, inspect, and verify incoming stock against delivery documentation.
• Unpack, organize, and replenish stock on shelves and display areas.
• Ensure proper storage, identification, and preservation of inventory items.
• Assist with regular stocktaking and inventory audits in collaboration with the Stock Controller.
• Report stock discrepancies, damaged goods, and low inventory levels promptly.
• Pick, pack, and prepare customer orders for collection, dispatch, or transfer.
• Maintain accurate stock records using inventory management software.

Required Skills and Qualifications

• Excellent communication, interpersonal, and customer service skills.
• Strong sales, marketing, and product recommendation abilities.
• Basic technical knowledge of electrical and instrumentation products.
• Good understanding of stock management, inventory control, and storekeeping practices.
• Familiarity with invoicing, POS systems, cashiering, and basic accounting principles.
• Computer literacy, including proficiency with Microsoft 365 and other standard applications.
• Effective organizational, numerical, and time management skills.
• Ability to work independently and collaboratively within a team environment.
• Positive attitude, integrity, attention to detail, and a strong work ethic.

Education and Experience

• Minimum of a Full Grade Twelve Certificate.
• Diploma or Advanced Certificate in Sales and Marketing, Business Administration, Inventory Management, Stores Management, or related fields is advantageous.
• Relevant experience in counter sales, customer service, storekeeping, inventory management, or warehouse operations is preferred.
• Experience with electrical and instrumentation product sales or stock management is an added advantage.
• Fluency in English and Bemba is essential.
• Basic knowledge of customer service, invoicing, POS systems, and accounts is desirable.

How to Apply

Interested candidates who meet the above criteria are invited to submit a hand-written covering letter along with a detailed CV, professional certificates, and contact information for three traceable references. Please email your application to: zamjob@gmail.com.

Additional Information

Location: Kitwe, Copperbelt, Zambia

Job Type: Full Time

Job Category: Retail & Sales

How to Apply

Apply by emailing: zamjob@gmail.com