Administrative Associate

Administrative Associate Jobs in Lusaka – Join FHI 360

FHI 360 is seeking a dedicated Administrative Associate to support the STRengthening Infectious disease DEtection Systems (STRIDES) Activity at our Lusaka, Zambia office. If you are looking for administrative associate jobs in Lusaka that offer the opportunity to contribute to impactful health programs, this full-time role provides an excellent platform to apply your organizational and communication skills within a dynamic team.

About the Role – Administrative Associate Jobs in Lusaka

Reporting directly to the Operations and Logistics Officer, the Administrative Associate will perform a variety of routine and general administrative duties to ensure smooth operations of the STRIDES project. This role requires familiarity with organizational policies and procedures and the ability to communicate clearly about programs and services.

Key responsibilities include preparing documents and reports, managing records and files, handling mail distribution, and providing excellent customer service to both internal staff and external clients. You will also assist with meeting arrangements, data verification, inventory management, and other administrative support tasks essential for project success.

Key Responsibilities

• Perform general administrative tasks to support STRIDES activities.
• Serve as the primary contact for internal and external communications.
• Manage schedules professionally, resolving conflicts and prioritizing needs.
• Support team members with copying, faxing, and large-scale mailings.
• Maintain files, prepare reports, presentations, and ensure office supplies availability.
• Coordinate incoming and outgoing mail, including courier services.
• Schedule meetings, prepare materials, and provide logistical support for conferences.
• Maintain documentation, databases, spreadsheets, and logs to support operations.
• Perform additional duties as assigned to meet organizational goals.

Qualifications and Experience

• High School/GED Diploma or international equivalent is required; Associate’s degree preferred.
• 0 to 3 years of relevant administrative experience.
• Proficiency with Microsoft Office 365, SharePoint, and communication platforms such as Skype, Zoom, or Teams.
• Strong attention to detail with the ability to proofread and compile accurate reports.
• Excellent interpersonal skills and a professional, friendly approach to customer service.

Skills and Abilities

• Basic understanding of program procedures and office filing systems.
• Effective communication of information regarding services and procedures.
• Ability to gather, summarize, and reconcile data for administrative reporting.
• Problem-solving skills to identify and correct errors with minimal disruption.
• Capability to handle routine and non-routine inquiries professionally.

Working Conditions and Additional Information

• Typical office environment with extended periods of sitting and computer work.
• Ability to lift or move items up to 5 lbs.
• May require travel up to 20% of the time.
• Use of standard office technology including laptops, mobile devices, and office equipment.

Compensation and Application Details

The expected salary range for this position is ZMW 121,429 to ZMW 150,000 annually, inclusive of basic salary and allowances. Salary offers will consider relevant experience, education, internal equity, market conditions, and budgetary factors.

About FHI 360

FHI 360 is a nonprofit human development organization dedicated to improving lives globally. Joining our team as an Administrative Associate in Lusaka means contributing to meaningful work that strengthens infectious disease detection systems and supports public health initiatives.

How to Apply

Apply using the following link: https://fhi.wd1.myworkdayjobs.com/en-GB/FHI_360_External_Career_Portal/job/Lusaka-Zambia/Administrative-Associate_Requisition-2026201656?