DEPARTMENT : Airtel Business
VACANCY : AB Solution Specialist
LEVEL : Manager
LOCATION : Kitwe
JOB PURPOSE
To support the sales teams by identifying customer needs and designing tailored solutions that address business challenges. The role ensures solutions are validated, operationally feasible, and capable of meeting agreed Service Level Agreement (SLAs’), while contributing to successful deal closure.
CORE RESPONSIBILITIES ARE:
Providing pre-sales solution design support for fixed data networks.
Supporting sales in positioning project management works and service management to customer.
Develop quality technical proposals for customers.
Maintaining expertise across solution portfolios.
Designing fixed, mobility, cloud, and security solutions.
Contributing to the bid management repository.
Supporting complex and non-standard projects.
Coordinate resources for customer requirements.
Engage customers and key stakeholders.
Collaborate with sales and operational teams.
REQUIREMENTS
Educational Qualifications & Functional / Technical Skills:
Degree in Engineering or related technical field
Technical certification in relevant area (i.e. CCNA/CCNP/CCIE, CCDP)
PMP certification (or equivalent for project management)
ITIL V3 (or equivalent for service management)
Relevant Experience:
4 – 7 years experience in dealing with customers in organizations within the telecom or IT industry.
Operational & financial excellence
Addressing customer needs and problems
CLOSING DATE:
Suitable candidates requested to apply by sending through their CV’s to jobs@zm.airtel.com. The closing date for receiving applications is Friday, 28th August, 2026
Airtel is an Equal Opportunity Employer and is non-discriminatory on the basis of race, gender, disability, and ethnic grouping.
Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
How to Apply
Apply using the following link: https://www.airtel.co.zm/career_position
